HOW IT WORKS
From your first product link to your next shipment, FulfillBay helps coordinate sourcing, packaging, and fulfillment. Tell us what you need, review your quote, and let our team guide you through the next steps.
Share your product link or photos, target shipping countries, and estimated order volume.
Our team reviews your requirements and provides product, packaging, and shipping options.
Confirm your packaging requirements. We coordinate quality checks and prepare your orders for dispatch.
Choose a suitable shipping option. We arrange dispatch and share tracking information when available.
OUR SERVICES
From product sourcing to branded packaging and fulfillment, explore the services that support your next stage of growth.
Create a branded unboxing experience with packaging tailored to your products and your business.
Explore product branding options, with requirements confirmed for each product and production method.
Share your product requirements. Our team helps you compare sourcing options and supplier quotations.
Discuss stock arrangements with our team before sending inventory to the warehouse.
Choose shipping options based on destination, product requirements, and delivery estimates.
Discuss your store platform and order workflow with our team to confirm available connection options.
Helping DTC brands scale since 2020. Trusted by 3,000+ active stores in 50 countries, shipping 10,000+ orders every day.
Trusted by sellers in 50+ countries · every order picked, packed & shipped in-house
Since 2017, 6+ Years
in Dropshipping Fulfillment
Active Stores
Across 50 Countries
Warehouse Space
(Suzhou, Shanghai & Overseas)
Orders Shipped
Every Day
OPTIONAL ADD-ON SERVICES
Add a personal touch to your orders with custom packaging featuring your own logo. Choose the extras that suit your brand.
Package your products in boxes featuring your own logo. Our team can help coordinate suitable sizes, materials, and printing options for your orders.
Available on request
Add your branding to shipping bags or shopping bags. Tell us your product size and packaging needs so we can discuss suitable options.
Available on request
Include a thank-you card, branded sticker, or packaging insert with your orders. Share your artwork and we can help arrange production and packing.
Available on request
Custom packaging is an optional service. Pricing, minimum quantities, and production times are confirmed before you order.
OUR SUPPORT TEAM
We are committed to helping your business succeed. Meet the people behind your sourcing, fulfillment, and customer support.
CEO & Founder
Business Dev Manager
Fulfillment Manager
After-sales Manager
Product Dev Manager
Logistics Manager
Send us your product links or photos, target shipping countries, and estimated daily order volume. Our team will review your requirements and provide a quote covering product sourcing, packaging, and shipping. Once you approve the quote, we’ll guide you through the next steps to start fulfillment.
No. Unlike traditional fulfillment companies that require 500+ orders/day, FulfillBay® works with sellers at every stage — from your first 10 orders to 1,000+ per day. We process up to 20,000 orders daily across our Shanghai and Shenzhen warehouses, so we scale with you instead of locking you out at the start.
US delivery takes 6–12 business days, and EU delivery takes 3–8 business days through our optimized shipping lines (Netherlands, Belgium, Germany, and more). Orders are picked and packed the same day they come in. No more “where is my order” emails from your customers.
A lot less than you think. Custom thank-you cards and stickers start at $0.10 per piece, branded poly bags at $0.50, and branded boxes at $0.70. No setup fees, no insane minimums. You can start branding your unboxing experience from your very first order.
Contact our support team with your order number and tracking details. For damaged items, please also include clear photos of the product and packaging. We’ll investigate with the supplier or shipping carrier and explain the available options, which may include a replacement or refund, depending on the circumstances and applicable terms.
Yes. Our private label service starts at just200 pieces MOQ— most factories require 1,000+. We handle logo printing, custom tags, branded inserts, and quality control. The full process takes 20–30 days from sample approval to ready-to-ship inventory.
Real feedback from sellers among 2,000+ active stores across 50+ countries
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